However, many professionals in the industry remain inadequately equipped to take on this task. For example, many facility managers lack the necessary skills and experience to effectively use data to make better decisions and align their FM priorities with the broader objectives of the business.
In recent years, there has been a shift towards a digital age of FM, involving the adoption of technology to automate processes. In this article, we highlight some key reasons why you should digitally transform your business to meet modern office needs.
Sometimes, this means walking away from long-standing business processes that companies are comfortable with in favour of relatively new practices that are still adapting and developing.
For growing organisations, digital transformation can demonstrate a willingness to invest in the best tools that your workforce can use to do their jobs effectively, increasing the likelihood of attracting top talent and building an appropriately talented workforce.
For this reason, an excellent first step would be to start digitalising one or two processes at first, for example converting a form or inspection to a digital mobile platform. For some organisations, this may be enough, however it is important to consider how digitalising other processes would align and contribute to your company’s objectives and ambitions.
Assessing your options and partnering with a solution provider that offers the best tools and technologies for your business is crucial, however may vary in difficulty depending on the capabilities of that solution and your requirements. During the implementation of these technologies, it will be beneficial to have an employee who is technically skilled and strategically equipped to take the lead.
The complete digitalisation of your processes will require a significant change in how you view your operations. Whether you are transitioning from out-dated processes to new, efficient ones, or adopting a CAFM (Computer Aided Facilities Management) system, the benefits you will experience are invaluable. Your business will become more flexible and agile, enabling it to adapt to the rapidly evolving digital world.