Tag Archive for: field service

With workers spread over a number of sites, timesheets to maintain, compliance audits and activities to schedule and tenants to please, facilities management can be a bit of a headache. That’s why we created ServiceMaster. It’s an integrated solution to maintaining your scheduled workload, responding quickly and effectively to unexpected events or damage, and maintaining an […]

When you are looking at implementing a mobile work order management solution for your organisation there are a lot of factors to consider – and we have seen many businesses making these same mistakes again and again. Here we are going to discuss the top ten mistakes we’ve seen being made, and how to avoid them. The most common feedback I get is that customers are not seeing the operating cost reduction they expected and in particular, the negative affect unnecessary visits have on their ROI.

Many companies are frustrated with field service management software that is poorly optimised for their mobile workforce and burdened with unnecessary features – they also feel alternatives to their current mobile solution are not available because of the significant expense, delays and implementation issues associated with custom development or replacing entire systems.