Enhancing asset surveys with mobile technology

Thomson FM Limited

Helping Thomson FM develop an efficient asset data collection process to improve service they deliver to their clients.

A mobile platform that grew with Thomson FM

Thomson FM, a specialist Facilities Management and Life Cycle Consultancy supporting clients across the UK and overseas. With extensive experience spanning commercial and public sectors, the company delivers strategic FM advice, asset management expertise, CAFM consultancy and fully qualified asset surveyors for complex building environments.

As their business grew, Thomson FM needed a mobile software platform that could streamline project delivery, enhance data consistency and help them exceed rising client expectations.

By using Technology to enhance our end-to-end processes we have been able to improve quality, performance and meet our own high standards for continuous improvement”.

Vanessa Mason – Head of Asset Management
Thomson FM

Transforming asset data collection for Thomson FM with Mobiess The solution

Thomson FM chose Mobiess to create a more efficient asset data collection process and improve the value delivered to clients. In 2015, they began implementing the Mobiess Asset Inspector software for Core Engineering Asset Surveys. The mobile application provides consistent data collection and coding through configurable multi-level hierarchies and database-driven selection lists, reducing costs and data errors.

With growing demand for robust and accurate building services asset registers, Thomson FM reviewed the condition of over 250,000 assets in 2016 alone. Clients benefiting from the collaboration between Thomson FM and Mobiess include BAE, Defence Science and Technology Laboratories (DSTL) and National Air Traffic Services (NATS).

Mobiess enabled faster, real-time asset survey reporting The result

By using secure iPads with 4G connectivity for on-site collection, data is synchronised to the Thomson FM network within minutes, making it instantly accessible for analysis. The Mobiess Asset Inspector platform has complemented existing processes, improving project delivery times and quality. Once quality assured, asset data is transposed into Thomson FM's standard asset register, including CIBSE life expectancy and replacement costs based on published sources such as SPONS. In early 2016, Thomson FM expanded their use of the Mobiess platform by implementing Mobiess Insight for Compliance and Safety Audits, alongside fabric survey capability for real-time lifecycle surveys and analysis.

The benefits for Thomson FM using Mobiess

Improved collection rates
Reduced return rates
Paperless survey visits
Quicker time to deliver reports to customers
Improved quality of data collected
Consistency in data collection and coding
Reduced administrative costs
Increased productivity

Get started with Mobiess and transform your operations

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