Maintaining consistent standards across a rapidly expanding fitness estate
The Gym Group is one of the fastest-growing low-cost gym operators in the UK. Founded in 2008, the business provides affordable, 24/7 fitness facilities nationwide and has grown membership to more than 724,000, operating gyms across the country with a strong focus on quality, accessibility, and value
With a large and continually expanding portfolio, maintaining consistent standards across facilities, assets, and compliance activities is critical to the brand and member experience.
Maintaining asset and facility standards across a rapidly growing estate
As The Gym Group's portfolio expanded, the organisation needed a scalable way to ensure facilities and assets consistently met expected standards across all locations.
Key challenges included:
-
Delivering a consistent approach to site audits
-
Monitoring asset condition across gyms nationwide
-
Capturing evidence of deterioration or damage
-
Logging remedial works efficiently and reliably
In addition, the business required clear visibility of plant and equipment condition, including systems subject to refrigerant and FGAS requirements, without relying on fragmented or paper-based processes.
A standardised mobile platform for audits, asset condition and compliance records
Mobiess was selected to provide the audit, surveying, and asset data capture platform to support The Gym Group's facilities strategy.
Working closely with our professional services team, Mobiess' audits and inspections module was configured to deliver a templated, standardised approach to surveying gyms using mobile devices. This ensured audits were carried out consistently, regardless of location.
Alongside condition surveys and site audits, The Gym Group also use Mobiess to support refrigerant and FGAS tracking, enabling better visibility of regulated plant, gas usage, and compliance data across their estate.
Consistent auditing, trusted asset data, and improved visibility
Using Mobiess, all aspects of each facility are inspected and assessed for condition, with remedial works logged on a six-weekly cycle. The Mobiess platform ensures a consistent, repeatable approach to audits across the entire gym portfolio.
Assets are captured via our native mobile application and synced into a central web-portal, with condition monitored over time. Inspections cover:
-
Plant and equipment
-
Building fabric
-
Grounds and landscaping
Full photographic evidence is captured for asset damage or deterioration, supporting warranty claims, remedial planning, and lifecycle decisions.
Refrigerant and FGAS data is recorded digitally, replacing manual logs and providing a central, auditable record of compliance-related information.
"With an ever-increasing portfolio of gyms, it is critical to have a software platform that provides instant access to the condition of assets and the status of remedial works."
