Integrated mobile capability that improves KBR's service delivery and supply chain collaboration
KBR is a global provider of professional services and solutions across government and technology sectors, including hard and soft FM management services. Their FM and estates service delivery model, The Integrator, manages multiple data points across FM assets, compliance, and performance in one system.
KBR partnered with Mobiess to design and implement a mobile platform within The Integrator, giving engineers the tools to capture and manage information on-site, with instant communication to back-office systems.
Delivering consistent FM data across complex, multi-client environments
KBR needed a mobile solution that would integrate seamlessly into The Integrator platform and enable clients to collect core data in real time to support Facilities Management requirements.
A key requirement was the ability to deliver an on-premises SaaS capability that would allow engineers to manage their own workload—identifying and raising jobs as they were found, assigning them for immediate action, and resolving H&S or maintenance concerns in real time without delays.
An integrated mobile platform built for KBR's enterprise FM delivery
Mobiess designed and implemented a mobile device solution to sit within KBR's Integrator platform, enabling KBR to maintain consistent data across variable systems and environments.
The Mobiess platform provided a scalable approach to field data capture with photographic support for:
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Work orders
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Inspections and audits
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Managing consistent records across multiple service providers
By enabling users to manage, raise, and assign work orders from the field, KBR streamlined mobile workforce management and strengthened delivery across a varied client portfolio.
“Mobiess are a highly technical partner and offer great quality products with flexible deployment. They share that knowledge so that we can implement the products ourselves within our existing business application suite, so we aren't dependent on them for ongoing technical support.
Mobiess are trustworthy and a prudent partner; the product is good, they're flexible and helpful – and they're accustomed to the challenges and obstacles we often face in the FM industry, adapting quickly so that we can overcome and progress. I trust Mobiess, and we are planning to roll out this solution for other clients, because we know it works."
Lee Andrews – KBR Programme Manager
Real-time visibility, scalable delivery, and enterprise-wide adoption
The mobile capability from Mobiess was integrated into KBR's Integrator platform and is relied on daily by over 400 engineers and surveyors.
This SaaS capability supports the workforce to input and track operational data including asset condition, asset performance, compliance, service delivery quality, and building risks.
The platform proved so successful that KBR considers Mobiess' mobile solution an integral part of their standard suite of services for clients and partners.
