You Own and Control Your Data

You retain ownership of all data you enter or upload into Mobiess, and have ultimate control over who has access to it. You control that access via user accounts that only you can create. It is your responsibility to safeguard the password information and only give it to people you trust.

What Data We at Mobiess Can See

We monitor patterns of usage, such as login dates and volumes of data, so we can understand how people are using the system and to ensure our servers are up to the job.
For this purpose, we may also log your IP address (this is your computer’s individual identification number that is assigned to your computer when connected to the Internet).

What Personal Information We Collect, and Why

When you sign up for an account, you provide your name, contact details (including email address) and some information about your Company. We need this to:

    • Maintain our own accounts, and for billing.
    • Enable us to answer your queries.
    • Verify your identity for security purposes.
    • At no time will your personal information be passed to organisations for marketing or sales purposes.

About Cookies

Cookies are small strings of data stored in your device’s temporary memory when you navigate around our website. For your login to allow you access to Mobiess, we need to store a temporary ‘cookie’ in your internet browser.
You can also choose to store a permanent cookie that allows you to access your account without logging in each time (‘Remember Me on This Computer’). When you explicitly log out, this cookie is removed.
These cookies contain no personal information about you, but clearly you shouldn’t use ‘Remember Me’ if you are on a publicly-accessible computing device or terminal.
For more information about cookies (including how to set browsers to reject cookies) please visit the Information Commissioners Office website .

Payment Information

Once the beta test and any free trial period is over, you need to provide payment details to start your subscription to the service. This information is passed directly to our payment service provider (Debit Finance Collections Plc ).

If You Decide to Cancel Your Account

If you cancel, we maintain your data on our system for a further seven days, to give you time to export your data (or maybe change your mind!) After this time your data is irrevocably removed from our database. Once you have terminated your account, we no longer have the ability to bill your Company.

Sharing your data with others

We may share the information we hold about you with any person, business or other organisation (and their advisers) who might take over our rights or responsibilities under our agreement with you to allow them to prepare for taking these over (after that, we may also allow that person or business to use and share your information on the same basis as us).
We also reserve the right to cooperate with law enforcement officials in the investigation of alleged unlawful activities of our website users or relating to our website users. We will have no legal liability for such disclosures of your information.

Your rights

    • You have the right to request a copy of personal information we hold about you. To do this, simply write to us or send us an email. We may charge you £10 for providing this information to cover our administration costs.
    • You may unsubscribe from our email newsletter at any time by emailing or writing to us.
    • To provide the highest level of customer service we need accurate customer information. You can help by informing us whenever your circumstances change. You can ask us to correct incorrect personal information about you by writing to or emailing us.
    • You can find detailed information about your rights under UK Data Protection legislation on the UK Information Commissioner’s website at www.ico.gov.uk.

Links to other websites

Our websites and applications contain links to third party sites, mainly those of government and industry bodies. Mobiess is not responsible for the data protection and privacy practices within any of these other sites. We encourage you to be aware of this when you leave our site and to read the data protection and privacy statements on other websites you visit which collect personally identifiable information. This statement applies solely to our website.